Confidentiality in the personal information of our customers is fundamental and a commitment of the company.
1. Collection and processing of user data
There are several circumstances in which we request personal data from a user (“User”) of the website hosted at www.lagoasresidencial.com (“Site”), that is, information that allows the identification or contact of the User (“Personal Data”) : when you make a reservation, register on the Site, send us a contact to request a reservation or, when you send us a spontaneous or requested application form. The Personal Data collected and processed consists of information relating to the name, e-mail address, sex, date of birth, address, telephone number, credit card information and identification document number.
The entity responsible for the collection of Personal Data is Mindreflexion Unipessoal, Lda, headquartered at R. Almirante Cândido Dos Reis, 24 – 8800-318 Tavira and under the NIF 510 093 442.
2. Use and purposes of processing user data
We also identify technical information on your computer when you visit the pages of our Site, such as the IP (Internet Protocol), the operating system and the type of browser (“Usability Information”).
We use this information to improve the quality of your visit to our Site, and we will not disclose it to entities outside the company without your consent.
Usability Information and Personal Data are referred to in this Privacy Policy as “User Data”.
3. Data sharing
TurisBook.com : The online booking platform TurisBook.com owned and managed by the company Neteuro, Sistemas de Informação Lda – based in Almancil with which we have a partnership. Designated TurisBook to provide online booking services. Although we offer the contents of the website and book directly with us, reservations are processed by turisbook. The information you provide when making an online reservation will also be shared with turisbook. Such information may include personal data such as your name, your contact details, payment details, guests traveling with you and any preferences you have specified when making a reservation.
Turisbook sends a confirmation email and / or cancellation email before arrival and will provide information about the area and accommodation selected for your stay. Turisbook may use your data for technical, analytical and marketing purposes, as described in the turisbook.com Privacy Policy. This includes that your data can also be shared with other turisbook partners for analysis, with the aim of presenting you with offers related to stays that may be of interest to you and offering a personalized service. If necessary, in accordance with applicable law, turisbook.com will first ask for your consent. If your data is transferred to a country outside the European Economic Area, If you have any questions about the processing of your personal data by turisbook.com, please send an email to politicadeprivacidae@turisbook.com.
Your personal data can be shared with Turisbook e Neteuro, Lda located in Almancil, the company that assists this website and the turisbook.com website
4. Access to personal data
The company guarantees the means that allow the User to access his Personal Data. If you want to access your Personal Data, you must contact the company under the terms described here.
5. Rectification of personal data
The User has the right to request, at any time, the rectification of his Personal Data, in accordance with the Privacy Policy.
6. User data security
To ensure the security of User Data and maximum confidentiality, we treat the information you have provided to us in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures. However, User Data may circulate on the network without security conditions, and may be viewed and / or used by unauthorized third parties for this purpose. If this happens, the company is not responsible for the theft, destruction or dissemination of User Data.
7. Use of cookies
When you visit our Site, a small text file (Cookie) is created and saved on your computer’s disk. This file, upon recognizing it, will allow you to access it more easily and quickly, as well as personalizing the Site according to your preferences.
Most browsers automatically accept these files (cookies), but you can delete them or automatically set their block. In the “Help” menu of your browser you will find how to make these settings. However, if you do not allow the use of Cookies, there may be some features that you will not be able to use.
8. Changes to the privacy policy
The company reserves the right to change its Privacy Policy at any time. In case of modification of the Privacy Policy, the date of the last change, available at the top of this page, is also updated.
If the change is substantial, a notice may also be posted on the Site.
9. Contact and exit right
If you want to ask questions / complaints related to the Privacy Policy; rectify your Personal Data; stop receiving commercial correspondence, including company emails; or withdraw your consent to share your Personal Data with third parties, you can do so by emailing al.lagoas@hotmail.com.
10. Applicable law and jurisdiction
The Privacy Policy, as well as the collection, processing and transmission of User Data, are governed by those applicable in the Republic of Portugal.
Any disputes arising from the validity, interpretation or enforcement of the Privacy Policy, or which are related to the collection, processing or transmission of User Data, must be submitted exclusively to the jurisdiction of the judicial courts of the Albufeira district, without prejudice to the legal rules applicable requirements.
11. Links
The www.lagoasresidencial.pt portal allows access to other web pages managed and controlled by third parties through different links to make it easier for users to search for information, content and Internet services, without, under any circumstances, being considered a recommendation or invitation to visit them.
The creation of a hyperlink from a website on another Internet portal to any of the pages on the lagoasresidencial.pt portal must be subject to the following conditions:
Any hyperlink to the Site will be made to its main page or the main pages of the sections it contains.
The reproduction, in any case, of the services or contents of the company portal is not allowed.
The web page on which the hyperlink is established will not contain illegal information or content, contrary to morals, good morals or public order, nor will it provide content contrary to any third party right.
No false, inaccurate or incorrect statement will be included about the portal pages, nor about the services or contents of the portal.
Deep-links, IMG or image links, or frames with the pages of the Lagoasresidencial.pt website will not be established without the prior express authorization of the company.
The establishment of the hyperlink will not imply the existence of relations between the company and the owner of the web page or of the Website from which it takes place, nor that the company has authorized the hyperlink or supervised, known, accepted or assumed the services and contents offered on that Website. .
