Conflict Resolution

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In the event of a dispute, the consumer may resort to an Alternative Consumer Dispute Resolution Entity.

CNIACC – National Center for Information and Arbitration of Consumer Disputes

Coimbra District Consumer Conflict Arbitration Center

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)

Vale do Ave Consumer Dispute Arbitration Center/Arbitration Court

Lisbon Consumer Dispute Arbitration Center

Information, Mediation and Arbitration Center for Consumer Disputes in the Algarve

Porto Consumer Information and Arbitration Center

List being updated, you can consult the complete list of RAL Entities, on the Directorate General for Consumer portal at www.